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FREarly access
Customer questions

Your customer answers,
all in one place.

Gather recurring questions. The assistant drafts answers using your business information without inventing missing details.

A SIMPLE REQUEST

Say it in your own words.
Here is the result.

« Help me answer my customers’ recurring questions. »

Consistency starts with a reliable source. An answer should be clear about what is known and should not invent details when the information is missing.

Fictional example. No connected account or sending.

FAQ draftFor review
Context used
Approved informationYour processCustomer questions
ATELIER DU CANAL ↗

A useful answer, ready to check

How does a project start?

We begin with a conversation about your goals and constraints. We then prepare a proposal that sets out the scope and next steps.

Timelines and pricing are confirmed in the proposal, not assumed in this answer.
Fictional business · Simulated example
IN YOUR DAILY WORK

When should you
hand over this task?

A question asked every week

Build an approved answer rather than rewriting it with every enquiry.

An answer is outdated

Update the reference information and prepare the corresponding corrections.

A service page needs clarity

Add useful answers without inventing prices or timelines.

THE RESULT

What you get.
What you approve.

  • A useful set of recurring questions.
  • Answers based on provided information.
  • Details that still need confirmation.
  • Content to reuse on the website or in emails.

To get started

Real questions, approved answers and current working rules.

Before approval

Check answers, prices and timelines before sharing them.

What comes next

Approved answers can support WordPress content and email drafts through the same shared context.

PRACTICAL QUESTIONS

What to know
before you start.

Does this install a chatbot on my site?

No. This feature prepares questions and answers. Adding an assistant for website visitors is a separate feature to set up.

A live customer-facing assistant needs its own configuration. The interactive preview here uses predefined examples.

DISCOVER THE PRODUCT

Start with
one real task.

Explore the first MiniApps on a task from your business. Early access is rolling out gradually, ahead of wider availability.

Request early access

Explore Novis

Early access
One assistant. Your tools. In one place.Site en français ↗
Your assistant and MiniAppsGuided demo

You ask.
The work changes.

Atelier du Canal, a fictional business: the same information is used for every task. Choose an example, then try a change.

Predefined examples. No connected accounts or sending.

YOUR WORK, IN THE RIGHT FORMATFor review

Prepare a reply to Claire about her bike check.

Email draftFor review
Context used
30-minute safety checkBy appointmentPrice and slot to confirm
ATELIER DU CANAL ↗

Bike check before my Sunday ride

Hello Claire,

Thank you for your message. The safety check takes 30 minutes, by appointment. We check the brakes, tyres and drivetrain before your ride.

Please let us know your preferred time on Saturday morning so the team can confirm availability. We will confirm the price before the appointment, and no extra repairs will start without your approval of a quote.

Best wishes,
The Atelier du Canal team
Fictional business · Simulated example

These examples change only on this page. Nothing is sent or published.