A reply to every review.
In a voice that sounds like you.
Thank a customer or address a concern. Each reply reflects the review and the way your business communicates.
Say it in your own words.
Here is the result.
« Prepare a reply to Emma’s review. »
The assistant reads what the customer wrote and prepares a clear reply. You review the text before any publication.
Fictional example. No connected account or sending.
Reply to Emma
View source passage
Fictional passage included in the demonstration.When should you
hand over this task?
A positive review
The assistant prepares a personal thank-you instead of a generic formula.
A mixed review
The assistant can suggest a calm reply that acknowledges the feedback without making unconfirmed promises.
Several reviews to handle
Work can be organised so you know what is ready, what still needs review and what has been handled.
What you get.
What you approve.
- A reply ready to review.
- Wording adapted to the review.
- Sensitive points to check before publication.
- A clear view of the remaining work.
To get started
The review and, if needed, a short note about the situation.
Before approval
Check the tone, the facts and that no private information appears in the reply.
What comes next
Once approved, the reply is ready to use in your usual tool.
What to know
before you start.
Does Novis use a fixed template?
No. The reply is prepared from the review and available context.
Who publishes the reply?
You keep approval. The exact workflow depends on connected tools and permissions.
What should I avoid?
Private information, unconfirmed promises and generic replies that do not address the customer.
Review retrieval and publication depend on connected platforms. This demo does not access or publish real reviews.
Start with
one real task.
Explore the first MiniApps on a task from your business. Early access is rolling out gradually, ahead of wider availability.
Request early access